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The manufacturers description of the HTC S620 is "The stylish HTC S620 makes light work of hand-held email and document management on the go. This slim and compact messaging smartphone is one of the sharpest tools for business and busy people. Microsoft® Windows Mobile® 5.0 Smartphone with Direct Push technology gives you instant access to your emails, calendar and contacts anytime."

CNET reviewed the HTC S620 and said "The wide screen and keyboard are handy to have, but lots of other devices have these features too, and some put them to better use"