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Laptop Mag said "With a combination of features rarely found in one smart phone, including a touchscreen display, QWERTY keyboard, and 802.11b/g Wi-Fi, the i-mate JAQ3 certainly impresses on paper. Unfortunately, a number of critical components--processing performance and call quality, in particular--fail to measure up, seriously undercutting the JAQ3's potential. Furthermore, U.S. carriers don't currently offer the device, which leaves you to contend with the harrowing full retail price of $499. (Also note that the JAQ3's successor, the JAQ4, has already been announced and will feature Windows Mobile 6.0 and a few design tweaks, though little else in the way of upgraded specs.)"

Mobile tech Review said "So you love the Samsung BlackJack and the T-Mobile Dash MS Smartphones but prefer the Pocket PC version of Windows Mobile with its touch screen and MS Office suite. I-mate hopes that their JAQ3 will win you over in a heartbeat. Yes, the JAQ3 is almost a dead ringer for the BlackJack, but on a much grander scale. The JAQ3 is a big, though not inelegant beast that looks best photographed by itself. Add in some smaller friends and you'll realize that technology isn't yet up to squeezing all the features of a Pocket PC into a smartphone's casing. The JAQ3 just has to be bigger.